COVID-19 Update

Like all of us, you have no doubt gotten a number of emails recently about how companies are addressing the ongoing COVID-19 situation. Our entire team recognizes that we have a closer relationship with our customers than many of those other companies because we work in and around homes.

One of the many benefits of working with a full-service remodeler like Side Pro Exteriors is that we are equipped to take special precautions during this time to ensure that your home remains clean and safe.

First, it is important to know that most exterior projects do not require us to enter your home at all. In some cases, interior
access (such as into an attic) can be accomplished without passing through a living space.

That said, here are just a few of the steps we have already implemented:

1) Requiring Isolation: We have determined that none of our employees have traveled internationally in the last 30 days.
Any employee who travels out of the country, or uses mass transit even within the United States, will be asked to isolate
for two weeks before returning to a work site. All company travel has been cancelled.

2) Greatly Reducing Occupational Exposure: We have taken concrete steps to create meaningful social distance within
our team. Staff are not permitted to move between offices, large gatherings have been postponed or cancelled, small
meetings are being taken online, and anyone who works in the field has been asked to work fully remotely. These steps
should mean that our employees will primarily travel between their own homes and work sites, with little to no
occupational exposure to others.

3) Paid Leave Policy: Our employees have been asked to err on the side of caution and will be staying home if they are
under the weather, or if anyone in their household is experiencing flu-like symptoms. That time off will be compensated
so that they do not feel like they need to choose between isolating and providing for their families.

4) Industry-Leading Hygiene Plan: Our employees are being equipped with disinfectant sprays to regularly clean tools,
as well as any relevant portions of a work site. Employees have also been asked to keep six feet of distance from
customers, and we have asked them to replace handshakes with first bumps or just a friendly wave. We will also continue
to clean our work areas at the end of each day as we always have.

5) Limiting In-Home Movement: Employees have been asked to enter as little of your home as possible. As above,many exterior projects do not require us to enter your home at all. We are happy to move any bathroom usage to an offsite
location at your request. If we do enter your home, we will wear disposable boot covers and thoroughly clean our hands
before entering.

6) Hygiene Training: All of our employees are being trained on, and are required to follow, the CDC guidelines for
reducing transmission, including frequent hand washing.
We are sensitive that this is a unique and concerning time for many families. Our guiding principle has always been to
treat each customer’s home as if it were our own, and these steps are just the beginning of our commitment to help keep
your home clean, safe, and beautiful.
If you or any member of your household is experiencing flu-like symptoms, we ask that you please contact us immediately.

Please let us know if there is anything else, we can do to enhance your comfort having our team out to your home.

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Wesley Parker
Wesley Parker
After multiple bids I'm happy I chose Side Pros. They were on time every day, well priced, and the siding looks fabulous. Would absolutely use them again.
kyle oberdorf
kyle oberdorf
I have very fast service, quick estimate and a professional experience with Russell. Don't hesitate to give them a call!
Jennifer Bradbury
Jennifer Bradbury
Side-Pro fixed an issue with some wavy sideboards on my home. The team that came out was fast, effective, professional -- and genuinely nice guys. They explained what they were doing, answered all my questions, and got the work done beautifully and ahead of schedule. Afterwards they followed up promptly to make sure I was satisfied and to let me know they were available for any future questions or concerns. I would absolutely recommend them to anyone needing similar work done.
Jim Acker
Jim Acker
Side Pro was a pleasure to work with from the start. I learned in the bid process that most siding and window companies are sales teams only and all the installation is sub-contracted out. It was important to me to use a firm that was accountable for the end to end job and Side Pro used full-time employees for my job. The sales person knew a lot about siding and gave me some great recommendations. He submitted a competitive price and then walked through the full job with me and the job foreman. Then the job foreman took over and was very responsive to all my questions and change orders over the course of project. The installation team was also excellent. They cleaned up every day and did really top notch work. I am very particular and they worked to understand what I was after and made it happen. Great job. The job site had COVID procedures posted, which were followed by the crew, and a safety officer dropped by on two occasions to check up on things. I honestly couldn't have asked for a better customer experience and recommend Side Pro to anyone considering new siding.
Chris Parker
Chris Parker
Top tier siding experts. We chose them for our hardie board installation
Kym Hofland
Kym Hofland
Side Pros is amazing. They were on time and cleaned up to where other than materials I wouldn't have known they were there. Sam Brock, Duane Tidball and the crew were all very professional and courteous. Kept in contact with me throughout the days (3 day project). Completed earlier than the anticipated 5 days and made sure to ask if I had any questions or concerns every day. Recommendation? YES!!! Even took pictures for me to see the progress and problem areas.
Lisa Gaan
Lisa Gaan
Side-Pro, what a class act! My husband and I discovered the company at the SEA Home show in Feb 2020. They had serval booths in the show and all representatives were friendly and knowledgeable. They shared information and answered questions, never did we feel pressured, plus they had a great magnet clip give away 😊. After the show, I called the Side-Pro office to ask few questions. I was fortunate and was referred to Russ De Arment, the sales manager. Russ was able to answer my questions over the phone to my satisfaction and was even able to come out the same day to do a walk through and give an estimate. Russ truly presents himself as a contracting professional. He is honest and presents facts, not what you might want to hear to get your business. I had a siding question on my son’s new construction house and Russ even went to his house to look for me and wrote up a suggest list of repairs for my son. He did this kind gesture without being compensated. The installers were fantastic and treated my house like it was their own. They were respectful on my property and left it in better shape than when they arrived, this was especially important to the field supervisor Duane. As with any project, there are always follow up items. I found one small item and within a day of me notifying Russ, he sent Duane, another amazing team member, who not only took care of the punch list item, he even fixed something for me that wasn’t even siding related! Finally, the painting supervisor, Mo, this is sounding redundant, but another amazing Side-Pro team member. Once again, knowledgeable, reliable, and fun to work with. In SEA, rain is an outdoor painter’s worst enemy. Mo did a great job of communicating schedule changes immediately and always responded to my emails quickly. Like the siders, the painters were professional and did a great job. I have had my house painted three times in 20 years, and by far, this two-man crew was quick, efficient and did quality work. I have a 4500, three story house and they completed the work in less than 4 days. In summary, I got three bids, Side-Pro was the least expensive by a few hundred, but that is not why I went with them. It was their professionalism and responsiveness that helped make my decision to use them and I am so happy I did!
Matt Brunner
Matt Brunner
I am just in the early stages of working with this company but I am already a huge fan. Carl has been extremely helpful and honest about everything concerning the bid. This is a class act.
Evan Beck
Evan Beck
Side-Pro did a FANTASTIC job installing the Cemplank siding and Hardieboard trim on our new shop. The price was great and the work was top-notch. The two gentlemen doing the work were efficient and professional. Communication with DJ, the project advisor/estimator was very good. Overall I am very pleased and will definitely use them again! Highly recommended.
John Weiss
John Weiss
I am VERY satisfied! I called for a repair job. Several other companies either would not give an estimate, or could not do so for several months. I got the job done, as requested, within a couple weeks. Karl their repair specialist is pleasant to work with, as well as competent.
Ryan Sanders
Ryan Sanders
I needed crawl space vents installed with very short notice. Side-Pro set up an appointment and got the work done in a matter of days! The contractor who did the work busted his butt and was very nice. The work is excellent.

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